My Sista's Keeper has the right to refuse memberships, partnerships, and collaborations that are in direct opposition to our vision, mission, and core values. Those whose words or actions have created a negative impact, hindered movement, breached security, or posed a threat against the growth of its members or the organization will terminate their relationship with My Sista's Keeper immediately.

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Membership

are required to pay for their membership at the time of purchase and then every month there following on the same date each month. We may terminate your membership and remove you from all our My Sista's Keeper. platforms if your payment fails and we are unable to contact you to collect this. All products and materials within the membership will always remain the property of the business and are not to be reproduced or distributed.

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If we are unable to process your membership payment successfully, our system will usually retry every 3 days using the existing payment method you added.  

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My Sista's Keeper is not liable for any late payment fees or reclaimed failed payments by your choice of payment method facility. For members making their monthly membership payments, it is your responsibility to ensure your bank card details are correct and up to date, to do this you can follow the steps on the PayPal site here. Should you cancel your membership with My Sista's Keeper, it is your responsibility to ensure your recurring payment is canceled with your Banking Institution directly to save any future payments being taken by your Banking Institution, you can do this with your Banking institution here. 

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You may cancel your monthly membership at any time by emailing our support team at mysistakeeperinfo@gmail.com giving 7 DAYS NOTICE to cancel your account.

As a new member, you may cancel your monthly membership and request a full refund within your first 14 days of joining the membership for the first time on a monthly membership only, this is our money-back guarantee. This excludes new members joining on an annual membership. Outside of your first 14 days, we don’t offer refunds, but you can still cancel your monthly membership at any time.

Existing or returning members, who have joined again, may cancel their membership via the same methods as mentioned above, however, payment will not be eligible for a refund, you will continue to have access to the membership until your cancellation takes effect on the day or so before your next billing date.

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For annual subscriptions, you may cancel your membership at any time, meaning it will not renew after the initial 12 months. We do not offer refunds on annual membership subscriptions.

If you have signed up for the monthly membership subscription and would like to switch to an annual membership, our team will be happy to help transfer this for you. Please allow at least 3 days prior to your monthly billing date for us to process the change from a monthly to an annual membership in time. Switching from an annual membership to a monthly membership is not possible during your first 12 months, however, if at the end of your 12-month membership, you would prefer to pay monthly instead, our team can happily help you with this.

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